Learn how to set up a private cPanel email account on your Android phone, using the devices native “Email” app. We have used the Samsung Galaxy Note 5 for this tutorial. We also assume that you have already created a mailbox in cPanel and that you are now trying to add that account to your Android phone.

If you would like to learn how to create an email account in cPanel, follow this guide instead:
Create an email account in cPanel

https://cloudmatrix.co.za/wp-content/uploads/android-icon.png

  • If the mail account is already setup on your Android phone, but you are getting errors, then try our Android email troubleshooting guide instead.
  • In this guide, we use IMAP mail, with SSL by default.
  1. Open your favourite Android “Email” application. Samsung email icon
  2. Touch the hamburger menu from the top left of the email application.
  3. Touch the gear icon to open the “Email Settings” screen.
  4. Under the “Accounts” section, touch the “Add account” option.
  5. From the “Set up account” screen, touch the “Add new account” button.
  6. At the “Add new account” screen, enter your “Email address” and “Password“.
  7. Touch the “Sign in” button.
    • You will see the message “Checking auto setup information…”
  8. At the “Select account type” screen, touch the “IMAP account” option.
  9. At the “Server settings” screen, ensure that your details match the following:
    • Account:
      • Email address: user@yourdomain.co.za
      • Username: user@yourdomain.co.za
    • Incoming server:
      • IMAP server: mail.yourdomain.co.za
      • Security type: SSL (Accept all certificates).
        • When the “Accept all certificates” prompt appears, touch the “Accept” option.
      • Port: 993
    • Outgoing server:
      • SMTP server: mail.yourdomain.co.za
      • Security type: SSL (Accept all certificates).
        • When the “Accept all certificates” prompt appears, touch the “Accept” option.
      • Port: 465
        • Make sure the “Authentication required before sending emails” toggle is set to On
      • Username: user@yourdomain.co.za
      • Password: The password for your email account should already be filled in.
  10. Touch the “Sign in” button to save the settings.
    • The following message should appear: “Checking server settings…”

If all the settings were input correctly your emails will begin synchronising from the mail server.